Terms of service

Welcome to CrenPoki. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Use

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose.

2. Products and Services

CrenPoki sells Pokémon and hobby-related products, including collectibles and accessories.

We strive to ensure all product descriptions, pricing, and availability are accurate. However, we reserve the right to:

  • Modify or discontinue products at any time without notice
  • Correct errors in pricing or descriptions
  • Limit quantities per order or customer

3. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud or unauthorized activity
  • Incorrect pricing or product listing errors
  • Inventory limitations
  • Shipping restrictions

If your order is canceled after payment, you will be refunded to your original payment method.

4. Pricing and Payments

All prices are listed in the applicable currency shown on the website.

Payment must be completed at checkout before an order is processed. We use secure third-party payment processors and do not store full payment details.

5. Shipping

Shipping times and costs vary depending on your location and selected shipping method. Delivery estimates are not guaranteed and may be affected by carrier delays or customs processing.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Please review that policy for full details regarding eligibility and procedures.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, belongs to CrenPoki or its respective owners and is protected by applicable copyright laws.

You may not copy, reproduce, or distribute any content without written permission.

8. Third-Party Services

We may use third-party services for payment processing, shipping, analytics, and other business operations. We are not responsible for the actions or policies of these third parties.

9. Pokémon Trademark Notice

CrenPoki is an independent retailer of Pokémon-related products and is not affiliated with or endorsed by:

  • The Pokémon Company
  • Nintendo
  • Game Freak
  • Creatures Inc.

All trademarks and copyrights belong to their respective owners.

10. Limitation of Liability

CrenPoki is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted access to the website or error-free operation.

11. Termination

We reserve the right to restrict or terminate access to our website or services at any time if we believe a user has violated these Terms.

12. Changes to Terms

We may update these Terms of Service at any time. Updates will be posted on this page with a revised date.

13. Contact Information

If you have any questions about these Terms, please contact us:

CrenPoki
Email: wdgqzegsyy75@outlook.com

Business Address:
Virginia Ave
Campton, NH 03223
United States